Privacy Policy

GENERAL DATA PROTECTION REGULATION POLICY

This GDPR Policy applies to you if you have been using our website or social media accounts, received services from us, participated in our events or otherwise had contact via any above mentioned channels. Lapland Romance is committed to respecting your privacy and securing your personal information.

HOW DO WE COLLECT AND USE YOUR INFORMATION

Your personal data is used mainly for providing you with a service with your consent. When you purchase something from us, as part of the buying and selling process, we or our third-party payment processors will collect the personal information you give us (names, dates of birth, physical addresses, email addresses) and location data, biometric data, financial information, and more.

Our web-site, social media channels (Facebook, Instagram, Pinterest) as well as other similar environments gather certain information automatically and record it in log files. The information may contain the IP address, region or general location where your computer or another device is connected to the Internet, the type of browser used or the operating system. This info is collected in order to make these online environments better, simpler and more user-friendly. We can also use your IP address to diagnose problems in the server and to administer the website, analyze trends, monitor site visitors, and also gather demographic information more extensively in order to better understand the preferences of the visitors of our online environments. More information on website provider Squarespace Data Processing Addendum can be found from here.

COOKIES

Our online environments use cookies. We use cookies to help your site run effectively and provide the best experience for our visitors. Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

NEWSLETTERS AND ADVERTISMETS

If you have granted consent to receiving newsletters and advertisements or you participate in lotteries of other campaigns organised or mediated by us, we ask for your name and contact details. We use this information to send you information about the services and goods provided by us and anything else that you might be interested in. Every now and then our newsletter may contain links to other online environments. Lapland Romance is not responsible for the content or privacy policy of those environments. If you no longer wish to receive the newsletter or direct messages, you can unsubscribe by clicking on the opt-out or unsubscribe link at the end of any newsletter and/or advertisement.

YOUR CHOICES

We respect your privacy rights and provide you with reasonable access to the personal information that you may have provided to us through your use of our services. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at hello@laplandromance.com.

We may ask you to specify in an adequate manner what information or processing operations are subject to the request of the data subject. In order to ensure that personal data are not disclosed to unknown third parties, we may, if necessary, ask you to submit a verification request signed. We may also request you to prove your identity with an official identity card or other reliable means. At your request, we will have any reference to you deleted on our database as long as these requests are in accordance with Finnish law.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Data collected on you via your purchases are kept by Lapland Romance for 5 years, however as long as required by Finnish law, after which the personal data are deleted. During the customer relationship, only the information that is necessary for the specified uses is dealt with. We regularly conduct periodic inspections to eliminate unnecessary data.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

In case of any questions, please contact us hello@lapladromace.com (LAPLAND ROMANCE AND PRIVATE TOURS)